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I'm at Falmer Campus

Frequently Asked Questions

What is Eat Now Brighton?

Eat Now Brighton enables you to order food, alcohol and other items from local takeaway restaurants using the internet.

How much does it cost?

Our service is free to use. Sign up and register with us to receive special promotional offers!

How do I pay?

You can pay for your food in two ways. Either pay by credit or debit card using our online system or simply opt to pay cash and pay the driver as normal.

Do I need to sign up and register to order?

No, it isn't necessary to sign up and become a member but it does help.

What are the benefits to registering with Eat Now Brighton?

You can register on our web site to create a personal account within minutes. Having an account will enable you to store your past choices for repeat ordering, and save your contact details for extra convenience the next time you use Eat Now Brighton's service!

Why should I use Eat Now Brighton?

  • Save time! Use our quick, efficient online service to speed up the order process.
  • Instant access to the latest menus from a wide selection across the city of Brighton and Hove.
  • Repeat your past orders from an order history.
  • Save money! No more waiting on the phone listening to engaged signals or being put on hold, & save money on your phone bill!
  • Simplicity! No more confusion, ambiguity or mistakes when ordering; clarity of order when emailed through and confirmation of order emailed straight back to the customer.
  • Plan ahead: why not pre-order whilst still at work, so your meal arrives when you do?
  • Take advantage of our incentive schemes to receive special benefits, from free drinks to discounted food!

How long does it take for my order to reach the restaurant?

Orders will be emailed instantly to the restaurants. Unless you're ordering in advance of course, in which case your order will be processed when the restaurant opens.

Who delivers my meal?

Each restaurant is responsible for their own deliveries, Eat Now Brighton does not take any responsibility for the preparation or delivery of food, we do listen to our valued customers and any restaurant not performing to our Eat Now Brighton high standards will be removed from our website.

What happens if I don't receive my order?

When an order is submitted, the Eat Now Brighton ordering process generates an email, which will be sent through immediately to the restaurant, a copy of each order is also emailed through to our online customer support service. Should any problems occur with an order, our online customer support department will contact the restaurant on your behalf. The restauranteur will have your phone number should they need to clarify any queries.

How do I sign in?

Click on our sign in button and simply enter your details.

By submitting an order, you consent to our terms and conditions, which include our confidentiality agreement.

What is the 'Go to My Order' button?

The 'Go to My Order' button is quite simple. At any stage during your order, whether browsing this FAQ section, signing up for an account or if you've simply got lost, just click the 'Go to My Order' button to return to the last stage of your order.

How does the 'I am at Falmer Campus' button work?

Most of the restaurants on Eat Now Brighton will deliver to the Falmer campus despite the fact it is beyond their usual delivery radius. If you are a resident on the campus simply hit this button to find a list of restaurants who are guaranteed to deliver to you at Falmer.

Enjoy your meal!

Latest News

Healthy options section has arrived

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FREE DRINK offer when you order

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Alcohol delivery begins!

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Eat Now Brighton v3.0 launched

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